Effective Date: 06/01/2026
Last Updated: 06/01/2026
Welcome to Clear Vision Auto Glass. These Terms of Service (“Terms”) govern your use of our website, services, and interactions with us, whether online, by phone, through SMS, or in person. By accessing our website or scheduling services with Clear Vision Auto Glass, you agree to be bound by these Terms.
Clear Vision Auto Glass provides professional mobile auto glass repair, auto glass replacement, windshield replacement, windshield repair, ADAS calibration services, and related auto glass solutions for customers throughout Mineola, Nassau County, and surrounding Long Island communities.
We reserve the right to refuse, reschedule, or cancel services at our discretion due to weather conditions, vehicle safety concerns, inaccessible service locations, unavailable parts, or other circumstances beyond our control.
Quotes provided by phone, text message, email, website form, or other communication methods are based on the information provided by the customer.
Final pricing may vary following vehicle inspection due to:
Vehicle-specific requirements
Additional damage discovered during service
Incorrect vehicle information provided
Specialty glass or calibration requirements
Additional labor requirements
We strive to provide accurate estimates but reserve the right to adjust pricing when necessary.
We make every effort to honor scheduled appointments and arrive within the agreed service window.
If you need to cancel or reschedule an appointment, we request at least 24 hours’ notice whenever possible.
Customers who fail to appear at the agreed service location or who are unavailable at the scheduled time may be subject to a cancellation or trip fee.
By scheduling service, you agree to:
Provide accurate vehicle and contact information
Ensure safe and legal access to the service location
Remove personal belongings that may interfere with service
Disclose any known vehicle damage or prior repairs
Make payment according to agreed terms
Failure to provide accurate information may result in delays, additional charges, or inability to complete service.
Payment is due upon completion of service unless alternative arrangements have been approved in advance.
We accept most major payment methods, including:
Credit cards
Debit cards
Electronic payments
Other approved payment methods
Unpaid balances may be subject to collection efforts, legal action, interest, and applicable collection fees permitted by law.
Clear Vision Auto Glass stands behind the quality of our workmanship and materials.
Warranty coverage may vary depending on:
Type of glass installed
Manufacturer warranties
Calibration services performed
Specific vehicle requirements
Warranty claims must be reported promptly and may require inspection before approval.
Warranty coverage does not include:
Pre-existing vehicle damage
Rust, corrosion, or structural issues around the glass opening
Damage resulting from accidents, vandalism, or acts of nature
Improper vehicle maintenance
Issues unrelated to the glass installation itself
ADAS system faults unrelated to our installation or calibration services
While we take every precaution to provide safe, professional, and high-quality service, Clear Vision Auto Glass shall not be liable for:
Undisclosed pre-existing vehicle conditions
Hidden corrosion or structural damage
Delays caused by weather, traffic, supplier issues, or parts availability
Loss of vehicle use
Missed appointments, work time, or business opportunities
Indirect, incidental, or consequential damages
Our liability shall not exceed the amount paid for the services provided.
When assisting with insurance claims, Clear Vision Auto Glass acts solely as a service provider.
Coverage approval, deductibles, claim decisions, and reimbursement amounts are determined solely by your insurance carrier.
We cannot guarantee claim approval or coverage amounts.
All website content, including:
Text
Images
Graphics
Logos
Videos
Website design
Marketing materials
are the property of Clear Vision Auto Glass and may not be copied, reproduced, distributed, or used without written permission.
Unauthorized use of our content is prohibited.
We reserve the right to modify these Terms of Service at any time.
Updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised Terms.
Clear Vision Auto Glass may offer SMS communications to provide appointment reminders, service updates, customer support messages, and promotional communications when consent has been provided.
By opting in, you agree to receive text messages regarding:
Appointment scheduling and confirmations
Appointment reminders
Service status updates
Customer support communications
Promotional offers (when separately authorized)
Message frequency varies depending on your interaction with our business and service needs.
You may opt out of SMS communications at any time by replying:
STOP
You will receive a final confirmation message and will no longer receive SMS communications unless you provide new consent.
For assistance, reply:
HELP
Or contact us directly using the information below.
Message and data rates may apply based on your wireless carrier and mobile plan.
Clear Vision Auto Glass is not responsible for carrier charges associated with SMS communications.
Wireless carriers are not liable for delayed or undelivered messages.
Participation in our SMS program is limited to individuals who are at least 18 years old or who have permission from a parent or legal guardian.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your information.
435 1st Street, Mineola, NY 11501
Phone: 516-715-5097
Email: info@clearvisionautoglassny.com
Website: clearvisionautoglassny.com
If you have questions regarding these Terms of Service, please contact us directly.
